Support & Service
Expert Assistance and Reliable Solutions for Your Infrared Measurement Needs
Professional and reliable service
We believe it is essential to guide our customers through the purchasing process of infrared thermometers and infrared cameras.
Our inside sales and sales representatives are well-experienced application engineers who assure professional and reliable customer service. Optris also works closely with distributors worldwide.
We set a high value on the professional knowledge of our distributors and therefore carry out regular product and application trainings. Due to the long-term working relation with our partners they consist of excellent experience in using the Optris infrared thermometers and thermal imagers.
Optris Service
Our dedicated team offers comprehensive services, including product technical assistance, calibration, and troubleshooting. Ensure optimal performance of your Optris IR devices with our maintenance and calibration solutions.
Service, Calibration & RepairOur Application Engineers
Meet our Application Engineers: dedicated experts in infrared technology and non-contact temperature measurement. They provide personalized solutions, technical support, and in-depth training to optimize your infrared measurement systems. With a deep understanding of industry needs, our engineers ensure seamless integration and peak performance. Trust our team to deliver innovative solutions tailored to your specific applications.
Application Engineers
Videos
Explore our video library for in-depth tutorials, product demonstrations and how-to’s, and expert insights on non-contact infrared measurement technology. Learn how to maximize the performance of your Optris infrared measurement devices with easy-to-follow guides and tips from our experienced team. Stay updated with the latest advancements and techniques to ensure optimal results in your industrial applications.
More VideosLexicon
Perfect for beginners and experienced professionals alike, our lexicon is your go-to resource for accurate and easy-to-understand definitions and explanations of key terms in infrared measurement technology.
Our glossary provides clear, concise definitions to help you understand and apply industry terminology effectively in your daily work life. Enhance your knowledge and become an infrared expert with Optris!
Explore Lexicon
Brochures, Whitepapers & Technical Notes
Access our technical articles and whitepapers collection to gain insights into non-contact infrared measurement technology. Authored by Optris experts, these papers cover various topics, from fundamental principles of non-contact temperature measurement to advanced industrial applications.
Enhance your understanding and stay ahead with the latest research, best practices, and innovative solutions. Ideal for professionals seeking detailed and reliable information.
Brochures, Whitepapers & Technical NotesDownloads
Our downloads library ensures you have all the tools and information necessary to optimize your Optris devices. Download the latest software, manuals, brochures, and technical documentation.
Downloads